Privacy Policy

Tekbet Privacy Policy – your data is completely safe with us

Every piece of information you share with Tekbet is stored with the highest level of security. On this page, we clearly explain what data is collected, why it is collected, and how it is kept safe.

Last Updated: January 1, 2026
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SSL Encryption

All your data on Tekbet is protected with 256-bit SSL encryption. No third party has access to this information.

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Your data is never sold

Your personal data is never sold or rented — and is never shared with marketing partners.

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Transparency

You can view what data is being collected at any time — and request its deletion whenever needed.

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Cookie Controls

You have full control over which cookies are active on Tekbet. You can turn off any non-essential cookies at any time.

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PCI DSS Compliant

Payment information is stored in compliance with international PCI DSS standards. Card numbers and PINs are never stored.

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Easy Contact

For any privacy-related questions or concerns, reach us directly by email. You'll receive a response within 48 hours.

1 Introduction & Applicability

This Privacy Policy applies to all users of the Tekbet (tekbet.im) platform and its services. It takes effect whenever you create an account, browse the site, or use any of Tekbet's services.

Tekbet takes your privacy seriously. We believe you have the right to know how your personal data is being used — and this policy explains exactly that, in plain and simple language, without any legal jargon.

In brief: Tekbet uses your data solely to provide its services. It is never sold, rented, or shared with third parties without your permission.

  • This policy applies to the tekbet.im website and all associated services
  • Tekbet is not available to anyone under the age of 18
  • By using the site, you automatically agree to this policy
  • You will be notified by email or on-site whenever this policy is updated

2 What Data We Collect

Tekbet only collects information that is necessary to provide its services. No unnecessary data is gathered. See the table below for a breakdown of what data is collected and why.

Data Type Example Requirements
Identity Information Name, date of birth, national ID Mandatory
Contact Information Mobile number, email address Mandatory
Payment Information BKash/Nagad number, transaction history Mandatory
Betting History Bet type, amount, and outcome Essential
Device Information IP address, browser, device model Essential
Communication Logs Support Chat History Optional
  • Information is collected directly from you at the point of registration
  • Certain technical information is collected automatically while you use the site
  • Additional identity documents may be requested for KYC verification
  • No data is collected from social media or third-party sources

3 How Your Data Is Used

Tekbet uses your information only for the specific purposes it was collected for — never beyond that.

  • For account creation, management, and verification
  • To provide betting services and process transactions
  • To ensure winnings are sent to the right person
  • To carry out required checks for fraud prevention and anti-money laundering
  • To provide customer support and technical assistance
  • To improve our services based on your preferences and usage experience
  • To meet legal obligations (where applicable)
  • To send you promotional offers and updates with your consent

Tekbet never uses your data for profiling or targeted advertising. Third-party ads based on your betting behavior are never shown.


4 Who Your Data Is Shared With

Tekbet never sells your data to third parties. However, certain information may be shared with selected parties in limited circumstances where necessary to provide our services.

  • Payment providers: bKash, Nagad, Rocket – only the information necessary to verify transactions
  • Technology Partners: Service providers supporting platform operations — bound by strict confidentiality agreements
  • Law enforcement agencies: When required by a court order or valid legal claim
  • Fraud Prevention Partners: To regulatory authorities for verification of suspicious activity

Rest assured: All third parties with whom data is shared operate under strict data protection agreements. They may only use the data for the specific purpose it was shared for — nothing else.


5 How We Protect Your Data

Tekbet uses industry-leading technology and processes to protect your data. Our security operates across multiple layers, so your information stays safe even if one layer is compromised.

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256-bit SSL/TLS Encryption
All data transmissions from login to logout are fully encrypted
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Secure Data Centers
Data stored on ISO 27001 certified servers in international-standard data centers
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Two-Factor Authentication
An extra layer of security at login — so even a stolen password isn't enough to gain access
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24/7 Security Monitoring
Unusual logins and suspicious activity are detected instantly
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PCI DSS Compliance
Payment card data handled in compliance with international PCI DSS Level 1 standards
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Regular Security Audits
An independent security team conducts system audits every three months

6 Cookie Policy

Tekbet uses cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences and deliver a better experience.

You can delete existing cookies or block new ones through your browser settings at any time. Note that disabling essential cookies may affect how the site functions.


7 Your Data Rights

As a Tekbet account holder, you have several rights over your personal data. To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.

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Right to Access

You can request to see what personal information Tekbet holds about you.

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Right to Correction

If any of your information is incorrect or incomplete, you can request a correction. Support will update it within 7 days.

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Right to Erasure

After closing your account, you may request deletion of your personal data. Some data may need to be retained for legal reasons.

Right to Restrict Processing

You can ask us to stop using your data for specific purposes, such as opting out of marketing emails.

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Data Portability

You can request an export of your data in a machine-readable format.

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Marketing Opt-Out

You can unsubscribe from marketing emails or SMS at any time.


8 How Long Your Data Is Retained

Tekbet does not retain your data longer than necessary. Your information is kept for as long as your account remains active. Once an account is closed, data is deleted after a specified retention period.

  • Active account data: retained for as long as the account remains active
  • Identity data after account closure: 5 years (as required by law)
  • Financial transaction records: 7 years (in accordance with international financial regulations)
  • Support contact history: 3 years
  • Website Logs: 90 days
  • Marketing consent records: 3 years after consent is withdrawn

Once retention periods expire, data is securely destroyed in a way that makes recovery impossible.


9 Minor Protection

Tekbet strictly does not serve anyone under 18. No data from minors is collected or retained. Age is verified during account validation, and proof of age may be requested in cases of doubt.

  • Date of birth is verified at the time of registration
  • Accounts identified as belonging to minors are closed immediately
  • Parents are advised to use parental controls on their devices
  • If you have information about a minor's account, please notify Support

10 Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please contact our data protection team directly. We aim to respond within 48 hours.

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Email
support@tekbet.im
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Response Time
Within 48 Hours
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Support Hours
Active 24/7
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Policy Effective Date
January 1, 2026

Your information is secure — get started today

Your privacy is fully protected at Tekbet. Open an account with confidence and enjoy the experience.

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